Two EPX IT engineers working together at a desk in the Stafford office

Your intelligence partner

Put AI to work across the whole firm, and prove it is under control.

For regulated and professional services firms that have decided AI matters and want it done properly. We take you from a few keen people with a ChatGPT tab open to something the whole business runs on, with the evidence to prove it is controlled.

AmbitionYou want the firm running on AI before your competitors get there
CapacityThe work is growing faster than the team, and hiring is not the answer
ProofA client, an insurer or your board has asked you to prove it is governed
TimingAn ISO cycle is coming round and you would rather do it once

What does EPX Intelligence do?

EPX Intelligence is a digital transformation practice built on AI, for UK regulated and professional services firms. We get AI working across the whole business, then wrap the governance around it so you can prove it is controlled. Four connected pillars: compliance and governance, AI enablement and adoption, AI driven transformation, and bespoke development.

What changes

What does a firm look like when this has worked?

Faster, and safe enough to prove it. Governance comes first because it is what lets you move at that speed with confidence.

Whole teams work differently

Not just the handful of enthusiasts already saving a bit of drafting time. The measure is a baseline taken before we start and read again after.

You take on more work without more people

The constraint in most professional services firms is senior capacity. Move the assembly, the chasing and the retrieval off those desks and the constraint moves with it.

The AI question stops being a problem

A tender, an insurer or a board paper asks how AI is governed, and somebody answers it in a paragraph, from a document, without calling a meeting.

The shift from individual AI use to firm wide capability On the left, today: a few individuals using AI with no governance underneath, most of the firm unchanged. On the right, after the programme: AI in use across the whole firm on a governed foundation, with evidence available on request. TODAY No governance underneath Value stuck with individuals Risk already firm wide THE PROGRAMME AFTER GOVERNED FOUNDATION Policy, controls and audit evidence Value across the whole firm The AI question answers itself Using AI Not using AI

Illustrative. The measured version of this is the baseline we record before any work starts, which is what makes the change provable.

The problem

Why has six months of AI produced so little?

Most leadership teams have stopped asking whether AI matters. What bugs them is that it is still two or three keen people with a ChatGPT tab open, while the questions have started arriving from outside.

The value is stuck with individuals

A few enthusiasts are faster. Nothing has changed for the other ninety per cent, because there is no plan to take it firm wide and nothing underneath it to make that safe.

Shadow usage you cannot see

People are pasting client material into tools nobody approved, because no policy told them not to. The first you hear of it is the incident.

Nobody has the capacity to run it

Your IT manager is already full, and this is a programme of work rather than a ticket. Nobody can tell the board what good looks like, so it rolls to the next meeting.

Written for your sector

Your regulator changes the whole conversation.

Law firms and the SRAConfidentiality duties, plus live SRA guidance on AI.
Financial servicesSYSC 13.7, operational resilience and Consumer Duty.
AccountancyPractice assurance, and the client file estate.
Who we work with

The four connected pillars

How does an AI programme actually build? Four pillars, in order.

Not a menu to choose between. Governance makes everything after it defensible, enablement puts AI in your people's hands, transformation changes the work itself, and development builds what does not exist yet. Most firms start at one or two and move along.

01Entry point

Compliance and AI governance

Speaks to the compliance or quality lead

An AI governance framework your auditor recognises, built on the management system you already run.
  • ISO/IEC 42001 readiness, worked as a delta from your ISO 27001
  • AI policy, risk register and the audit evidence pack
02Where most start

AI enablement and adoption

Speaks to the in house IT manager

Microsoft 365 Copilot rolled out properly, so the whole team gets value rather than the early adopters.
  • Data and oversharing remediation before the licences land
  • Role based training, with adoption measured
03Where the value is

AI driven transformation

Speaks to the operations lead and the COO

Governed AI systems and automation applied to the workflows that actually cost you time.
  • Approved AI platforms on a compliant foundation
  • Automation across matter, case and client workflows
04The depth

AI leveraged development

Speaks to the MD with a competitive problem

Bespoke build on a governed platform, for the thing no product on the market does for your firm.
  • Custom applications and agents on your approved models
  • Integration with the system your fee earners live in
The four EPX Intelligence pillars as a progression Four ascending steps. Compliance and AI governance is the foundation, then AI enablement and adoption, then AI driven transformation, then AI leveraged development. Each step makes the next one possible, and most firms start at the first or second. 01 Governance The foundation 02 Enablement Where most firms start 03 Transformation Where the value is 04 Development The depth DEPTH AND VALUE, RISING

Each pillar makes the next one possible. Most firms start at 01 or 02 and move along as the evidence stacks up.

Why us

What stands behind EPX Intelligence?

EPX Intelligence exists because EPX IT built the foundation it stands on. Twenty years of trading, an engineering team, a client base and the credentials below, all earned by the business behind us.

20 years of EPX IT behind it Founded in Stafford, still independently owned, through every major technology change since.
1,000 users supported at our largest So a 250 user programme is not the biggest thing we have run.
4 standards in the sequence Cyber Essentials, Cyber Essentials Plus, ISO/IEC 27001 and ISO/IEC 42001, each one building on the last.
The certification ladder, and where EPX IT sits on it Four rungs rising left to right, showing how the standards build on each other. Cyber Essentials and Cyber Essentials Plus are held by EPX IT. ISO/IEC 27001 is in progress. ISO/IEC 42001 is the next standard in the sequence, and it is the one EPX Intelligence prepares client firms for. Certification against it is awarded by a UKAS accredited certification body. Cyber Essentials HELD Cyber Essentials Plus Independently tested HELD ISO/IEC 27001 The management system IN PROGRESS ISO/IEC 42001 The AI management system THE NEXT STANDARD HOW THE STANDARDS BUILD ON EACH OTHER

Cyber Essentials and Cyber Essentials Plus are held by EPX IT. ISO/IEC 42001 is the standard we prepare client firms for, and certification against it is awarded by a UKAS accredited body.

EPX IT engineers working together in the Stafford office

Who you actually get

You get the same team from first call to handover.

The people who scope your programme are the people who deliver it. If that has to change, we will tell you before it happens.

How it runs

How does an EPX Intelligence engagement actually start?

01

Discovery call, 30 minutes

What has already been asked of you, and which pillar answers it.

No cost, no proposal attached
02

Readiness assessment and baseline

Your data estate, permissions, licensing, policy position and current AI usage, with your IT manager in the room from the start.

Fixed scope, fixed price
03

Programme against the pillars

Named owners and a measured baseline, so you can show the board what changed and an auditor how it was controlled.

Reported quarterly

See the full approach and what we do and do not do

An EPX IT engineer talking through a piece of work with a colleague in the Stafford office
Our own team in Stafford. The people who scope your programme are the people who deliver it.

Are we a fit

The size of your firm is not what decides whether we are a fit.

Most of our clients sit between roughly 100 and 250 people, because that is where board pressure meets a shortage of internal capacity. It describes who tends to find us, and it is not an entry requirement. A 70 person firm with a real deadline is a better fit than a 240 person firm with a passing interest.

We are based in Stafford and we work with firms across the UK.

Who we are right for, in full

The business behind us

EPX IT has looked after UK businesses for twenty years.

EPX Intelligence is its AI and governance practice. The engineers, the client relationships and the credentials on this page were all earned by EPX IT, and its managed services business carries on exactly as it is.

Managed IT support

Day to day support, monitoring and cyber security for UK SMEs, built to catch problems before anyone has to report them.

Projects and infrastructure

Migrations, network and infrastructure refreshes, Microsoft 365 and Azure estate work, delivered as defined projects.

Connectivity and telephony

Business connectivity and hosted telephony, alongside the practical services that come with running an estate.

More on EPX IT services

Credentials and recognitionHeld by EPX IT, the parent business behind EPX Intelligence.
Cyber Essentials Plus certified
Channel Futures MSP 501 2025
Channel Futures MSP 501 Top 50 EMEA 2025
UK Business Tech Awards winner 2024

Straight answers

Questions we get asked before the first call

Can you get our firm ready for ISO 42001?

Yes, EPX Intelligence gets client firms ready for ISO/IEC 42001 certification. Getting your firm ready for ISO/IEC 42001 is the core of the governance pillar: the gap assessment, the AI policy and risk register, the control set and the evidence pack, then an internal audit dry run before the real one. The certificate itself is awarded by a UKAS accredited certification body after its own independent audit, and those two roles have to stay separate. On our own position, EPX IT holds Cyber Essentials Plus and is implementing ISO/IEC 27001.

We already hold ISO 27001. Does that count for anything?

An existing ISO/IEC 27001 certification counts for a great deal towards ISO/IEC 42001. ISO/IEC 42001 uses the same management system structure as 27001, so your scope, risk process, internal audit cycle and management review extend rather than get rebuilt. We put an existing 27001 holder at roughly 40 per cent of the way there. That is our own estimate rather than a published figure, and we will show you how we got to it. More on governance

Do we have to change IT provider?

No, working with EPX Intelligence does not require you to change IT provider. Programmes are bought standalone and work alongside your in house team and whoever supports you today. That is deliberate, because a co managed model is the norm at your size. What we touch, and what we do not

The next step is a conversation

Find out where your firm actually stands, in 30 minutes.

No proposal attached. We will tell you which pillar to start at, what your certifications already buy you, and whether we are right for it.